Prince’s Trust is launching the new “Get Into” and “Get Started” courses which may just the thing for you if you’re looking to improve your CV or get a taste of career path before you commit to something? Here’s a list of their courses, if you’re interested check the details at the bottom of the page for how to apply!
Get into Customer Service
In partnership with HSBC
Deadline for application: 2nd April 2015
Course starts: 5th May 2015
Overview:
- 6 week course, 5 days a week
- Must be aged between 16 – 25
- Able to pass a credit check and PVG
Full training provided in all aspects of telephone banking including customer service skills, sales skills, product awareness and complaint handling
- Gain experience in a live call centre environment
- Employment opportunities available
- Develop interview & CV skills
- Help and support towards securing employment
- Travel expenses will be reimbursed
- Benefits will not be affected (there is a training allowance for those not eligible for benefits)
Person Specification:
- Be employment ready
- Have an interest in customer service
- Be professional and have strong communication skills
- Be able to work the hours expected of this industry once employment secured including evenings and weekends
- Able to follow instructions
Get into Customer Service
In partnership with Revival Retreat
Deadline for application: 19th March
Course starts: 30th March 2015
Overview:
- 4 week course, 5 days a week
- Must be 16 – 25 to apply
- Chance to gain certificate in Principles of Customer Service in Hospitality, Leisure, Travel and Tourism.
- Learn about personal grooming (manicures and make up etc)
- Training received in relation to sales, reception skills and customer care
- Work placements available in Spa’s etc
- Develop interview & CV skills
- Help and support towards securing employment
- Travel expenses will be reimbursed
- Benefits will not be affected (there is a training allowance for those not eligible for benefits)
Person Specification:
- Be employment ready
- Have an interest in gaining customer service experience for the leisure and beauty industry
- Be well presented and professional
- Be able to work hours expected of this industry once employment secured including weekends etc
- Have good customer service skills/be customer focused
- Able to follow instructions
Get into Retail
In partnership with Marks and Spencers
Deadline for application: 20th March 2015
Course starts: 30th March 2015
Overview:
- 4 week course, 5 days a week
- Must be 16 – 25 years old to apply
- Receive training from an experienced team
- Gain in-depth training in the retail industry by completing work experience with Marks and Spencers
- Learn about stock rotation and control, good customer service and selling skills
- Improve your confidence, interview skills and your CV at the same time
- Guaranteed interview on successful completion of the course
- Direct employment opportunities available with Marks and Spencers
- Receive up to six months support after the programme
- Travel expenses will be reimbursed
- Benefits will not be affected (there is a training allowance for those not eligible for benefits)
Person Specification:
- Be employment ready
- Have an interest retail/fashion/cafe work etc
- Be well presented and professional
- Be able to work hours expected of this industry once employment secured – late/shifts/weekends etc
- Have good customer service skills/be customer focused
- Able to follow instructions
Get into Hospitality
In partnership with City of Glasgow College
Deadline for application: 12th March
Course starts: 23rd March 2015
Overview:
- 5 week course, 5 days a week
- Must be aged between 16 – 25 to apply
- Chance to gain REHIS Food and Hygiene, REHIS Health and Safety and Scottish Certificate for Personal License Holder
- Training from qualified professionals in Bistro training, Non Alcoholic Cocktails preparation, Licensing, Police and Drug Awareness
- 2 week work placement available for on the job training suitable for front of house experience
- Attend hotel visit and tour of City Chambers
- Develop interview & CV skills
- Help and support towards securing employment
- Travel expenses will be reimbursed
- Benefits will not be affected (there is a training allowance for those not eligible for benefits)
Person Specification:
- Be employment ready
- Have an interest in gaining front of house and customer service experience
- Be well presented and professional
- Be able to work hours expected of this industry once employment secured – late/shifts/weekends etc
- Have good customer service skills/be customer focused (Front of house)
- Able to follow instructions
Get Started with Cooking
in partnership with City of Glasgow College
Deadline for application: 16th April 2015
Course starts: 27th April 2015
Overview:
- 1 week course, 5 days
- Must be between 16 – 25 to apply
- Learn basic cooking skills such as;
- Easy to follow recipe completion
- Nutritional value of food
- Gain more confidence in a training setting
- Build your own team working experience and confidence
Get Started with Hair & Beauty
in partnership with City of Glasgow College
Deadline for application: 31st March 2015
Course starts: 13th April 2015
Overview:
- 1 week course, 5 days
- Must be between 16 – 25 years old to apply
- Learn basic hair & beauty treatments such as;
- Nails
- Hair conditioning
- Makeup
- Tanning
Get into Cooking
in partnership with City of Glasgow College
Deadline for application: 23rd April 2015
Course starts: 4th May 2015
Overview:
- 5 week course, 5 days a week
- Training from qualified professionals
- REHIS Food hygiene qualification and Health & Safety
- Develop interview & CV skills
- At least 1 weeks work experience
- Help and support towards getting a job
- Travel expenses will be reimbursed
- Benefits will not be affected (there is a training allowance for those not eligible for benefits)
Person Specification:
- Be employment ready
- Have an interest in cooking
- Able to follow instructions
- Be able to work hours expected of this industry once employment secured – early/late/shifts/weekends etc
- Able to work as part of a team
- Be able to work in a fast paced environment
Get Into Security
Deadline for application: 9th April 2015
Course starts: 20th April 2015
Overview:
- 5 week course, 5 days a week 9-5pm
- Aged 18 – 25
- Training from qualified professionals
- Gain qualifications such as; Door supervision, CCTV training, first aid and fire marshal
- Gain an SIA Door Supervision and CCTV Licenses
- Develop interview & CV skills
- Help and support towards getting a job
- Travel expenses will be reimbursed
- Benefits will not be affected
- Must have a passport, driving license or original birth certificate and have no convictions, including fines, in the last 2 years.
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