Use of personal information
To provide our services we will collect and use information about you or a beneficiary under the policy (e.g. other identified individuals), such as name, address and contact details. This may also include special categories of personal data such as information relating to criminal
convictions and offences. All processing (i.e. use) of your personal information is justified by a “lawful basis” for processing. In the majority of cases, processing will be justified on the basis that the processing is necessary for the performance of a contract to which you are a party, or to take steps (at your request) to enter into a contract. Or it may be necessary where we have a genuine business need to use your personal information such as maintaining our business records and analysing and improving our business model and services. When using your personal information for these purposes, we have considered your rights and ensured that our business need does not cause you harm. We may also have a legal or regulatory obligation to use your personal information.
Use of special categories of personal data
In some circumstances, we may need to collect and use special categories of personal data. Where this is required, unless another ground applies (e.g. lawful basis) we will establish a lawful exemption which will allow us to use that information. This exemption will typically be by obtaining your explicit consent. Where consent to this processing is necessary for us to provide relevant services whilst this consent may be withdrawn at any time, this may mean we are unable to continue to provide services and/or process enquiries.
Disclosure of your personal data
We may pass personal data to third parties such as administration service providers and regulatory bodies. If you require details of the third parties your data has been passed to and how this information is used please contact the Beith Community Development Trust, Geilsland Estate, Geilsland Rd, Beith KA15 1HD
Beith Community Development Trust is required to comply with the EU General Data Protection Regulation (GDPR) when handling the personal data of European Citizens and
secondly, the Data Protection (Bailiwick of Guernsey) Law, 2017 which provides an equivalent framework for handling the personal data of non-EU citizens.
In order to provide our services, the information you give us may be transferred to countries outside the EEA. These countries may not have similar data protection laws to the UK or Guernsey. If we do transfer your personal data outside of the EEA, we will ensure that any party with access to your information has implemented the necessary security and privacy measures to ensure that your personal data is kept secure and confidential as outlined in this policy.
Where you are providing us with personal data about a person other than yourself, you agree to provide this notice to them and confirm that you have obtained their consent as outlined here.
This statement applies to the operations of Beith Community Development Trust and sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed. Please read the following carefully to understand how we will treat your personal information.
BCDT only collects personal information necessary for us to provide you with the services you require. Our data storage facilities are secure and the data, once collected, cannot be accessed without appropriate authority. When we need to collect personal information we will, in most cases, collect the information directly from you or subject to your consent from a third party. If you do not supply the information requested we may not be able to process your application for insurance or your claim.
When you visit the Beith Community Development Trust website we may leave a cookie on your computer in order that your computer will be recognised by our web server. The cookie does not collect personal information it only collects information about what pages you have visited and for how long.
BCDT will use your personal information for any purpose which you have consented to. We will not use your personal information for any marketing purposes.
BCDT does not share, trade or sell personal information for marketing or any other purposes.
Your personal information will be used in ways that you would reasonably expect, in order for us to provide general services to you.
BCDT will only disclose your personal information to third parties if we are under a duty to disclose or share your personal information in order to comply with any legal obligation or if required to do so by any regulatory body or Ombudsman or to any party that provides a service to BCDT.
Where we disclose personal information to such administration service providers BCDT will only allow your personal information to be used for the purposes set out above and we will ensure that it is secure and protected from unauthorised access.
We take privacy seriously and have systems in place to ensure the security and accuracy of any personal information we collect.
All information you provide to us is stored on our secure servers. We restrict access to your information as appropriate within BCDT to those who need to know that information for the purposes set out above.
You may request access to a copy of your personal information that we hold by contacting us.
Where we have incorrect personal information in our records you may request to have the information corrected.
Under certain conditions, you may also have the right to require us to:
- delete any personal information that we no longer have a legal ground to rely on; ● object to any processing based on the legal ground of legitimate interests unless our reason for undertaking that processing outweighs any prejudice to your data protection rights;
- provide you or another provider with a copy of your personal information that you provided us with; and
- restrict how we use your personal information whilst a complaint is being investigated
If you contact us to exercise any of these rights we will confirm your right to do so and respond in most cases within 30 days.
If you have a complaint concerning the processing of your personal data please contact us and we will make every effort to resolve your complaint or refer you to our independent dispute resolution processes. If you are still not satisfied that your complaint has been appropriately addressed you may have a right to complain to the Information Commissioner’s Office, you will find the contact details on this hyperlink: https://ico.org.uk/make-a-complaint/
How to contact us
Beith Community Development Trust, Geilsland Estate, Geilsland Rd, Beith KA15 1HD